Terms of Service

By purchasing from or using Haze Marketplace ("Haze Marketplace", "we", "us", or "our"), you agree to these Terms of Service. If you do not agree with these terms, please do not purchase or use our services.

1. Products & Services

Haze Marketplace provides digital products, gaming-related products, modding services, software, tools, and other digital services.

Product descriptions, requirements, compatibility information, delivery methods, and any applicable warranty will be provided on the relevant product page.

2. Orders & Delivery

Orders are normally delivered through Sellauth or another delivery method specified on the product page.

Customers are responsible for providing accurate information required to fulfil an order.

We are not responsible for delays caused by incorrect information supplied by the customer, third-party platforms, game updates, server outages, or circumstances outside our reasonable control.

3. Product Usage

Customers are responsible for using purchased products and services lawfully and in accordance with applicable third-party terms.

Haze Marketplace does not guarantee that any gaming-related product will remain functional following game updates, anti-cheat updates, platform changes, or other changes outside our control.

Unless explicitly stated otherwise, purchases provide a licence or access to the purchased product/service and do not transfer ownership of Haze Marketplace's intellectual property.

4. Account & Product Security

Customers must not share, resell, redistribute, leak, copy, reverse engineer, or otherwise abuse products or services unless expressly permitted by the relevant product terms.

Attempting to bypass product licensing, authentication, security systems, or access restrictions may result in immediate termination of access without prejudice to any rights or remedies available to us.

5. Prohibited Conduct

You must not:

• Fraudulently obtain products or services.
• Use stolen payment methods or compromised accounts.
• Attempt fraudulent chargebacks.
• Resell or redistribute products without permission.
• Share private download links, licences, keys, or credentials where prohibited.
• Abuse support staff.
• Attempt to compromise, disrupt, or interfere with Haze Marketplace or its services.
• Use our services for unlawful activity.

6. Support

Support is provided through the channels specified by Haze Marketplace.

When contacting support, customers should provide their order information and relevant evidence where reasonably necessary.

We may refuse support where a customer has violated these Terms or where the issue is unrelated to the purchased product.

7. Refunds

Refunds are handled according to our Refund Policy.

Nothing in these Terms is intended to exclude or restrict any statutory consumer rights that cannot legally be excluded.

8. Chargebacks

Unauthorised or fraudulent chargebacks may result in the suspension of the customer's account and access to purchased products while the matter is investigated.

We reserve the right to provide relevant transaction, delivery, and support records to payment providers or other appropriate parties when responding to a disputed transaction.

9. Intellectual Property

All Haze Marketplace branding, website content, product materials, graphics, documentation, and original software remain the property of Haze Marketplace or their respective rights holders unless stated otherwise.

No intellectual property rights are transferred to customers except for the rights expressly granted with the purchased product or service.

10. Availability

We do not guarantee uninterrupted availability of any product or service.

Products may become temporarily unavailable due to maintenance, updates, third-party changes, security issues, or circumstances outside our reasonable control.

11. Changes to These Terms

We reserve the right to update these Terms of Service when necessary.

Updated terms will be published on this page. Continued use of Haze Marketplace after changes are published constitutes acceptance of the updated terms, where legally permitted.

12. Contact

For questions regarding these Terms of Service, please contact Haze Marketplace through the support/contact method provided on our store.

Haze Marketplace